
Contact & FAQ
Have a question about safaris, Kilimanjaro, accommodation or travelling with Janibichi? Here are some of the questions travellers ask most often.
- info@janibichiadventures.com
- +255 621 041 058
- Zion Gates Foundation, P.O. Box 824 Moshi, Kilimanjaro, Tanzania
Frequently asked questions
Planning your Tanzania adventure
Yes. Our itineraries are starting points, not fixed formulas.
We can arrange your trip around your dates, budget, interests, preferred accommodation and available time. You can also combine different experiences, such as safari, Kilimanjaro, Moshi experiences and Zanzibar.
Tell us what you have in mind and we'll help build the trip around you.
Simply contact us through the Plan Your Trip form or WhatsApp.
Tell us your travel dates, number of travellers, budget and what you would like to experience. You don't need to have everything figured out before contacting us.
Yes.
You can communicate directly with Cosmas, the founder of Janibichi Adventures.
With experience as a former porter, mountain guide and safari guide, as well as a social worker and humanitarian, Cosmas can help you understand your options and plan an experience that suits you.
Your trip starts with a conversation.
Safari
It depends on your time, budget and interests.
We offer Budget, Mid-range and Luxury safari options, with different accommodation and comfort levels.
If you're unsure which safari is right for you, tell us what you want to experience and we'll recommend suitable options.
Yes. Wildlife viewing is a guaranteed part of your Tanzania safari experience with Janibichi Adventures.
Our safaris take you into some of Tanzania's best-known wildlife areas, where you can experience animals in their natural environment.
Depending on the park, season and location, you may see elephants, lions, giraffes, zebras, wildebeest, buffalo, hippos, antelopes and many other species.
Specific animal sightings can vary because wildlife moves naturally, but our experienced guides work to give you the best possible wildlife experience.
Yes. Your safari can be planned around the parks and experiences that interest you.
Depending on your itinerary, options may include Tarangire, Serengeti, Ngorongoro and Lake Manyara.
We'll help you choose based on your available time, interests and budget.
Safari prices depend on the number of days, parks, accommodation level and itinerary.
We offer Budget, Mid-range and Luxury options, with prices displayed on the relevant safari pages.
If you have a specific budget, tell us and we'll help you find the best experience possible within it.
Yes. We welcome solo travellers, couples, families and groups.
Contact us and we'll help you find the most suitable arrangement.
Yes. We can arrange a safari together with Zanzibar or other destinations, depending on your available time and travel plans.
Inclusions depend on the specific safari and accommodation level.
The details are shown on each safari page under "What's Included."
If anything is unclear, ask us before confirming your trip.
Kilimanjaro
There is no single route that is best for everyone.
We offer routes including Marangu, Machame, Lemosho, Rongai, Northern Circuit and Umbwe, each with different scenery, duration and trekking experiences.
If you're unsure, tell us about your available time, experience, fitness and expectations and we'll help you choose.
Previous technical climbing experience is generally not required for standard Kilimanjaro trekking routes.
However, Kilimanjaro is a serious physical challenge. Good preparation, fitness, pacing and acclimatisation are important.
Tell your guide immediately.
Your safety comes first. Our mountain crew monitors climbers throughout the trek and assesses their condition. If there are concerns about your health or ability to continue safely, the team will make a responsible decision.
Kilimanjaro is a challenging high-altitude environment, so preparation and responsible guiding are important.
Our mountain crew monitors climbers throughout the trek and carries emergency oxygen. We encourage climbers to communicate openly with their guides whenever they feel unwell or have concerns.
Yes. We can arrange Kilimanjaro climbs for solo travellers as well as couples and groups.
We'll help you choose a route and duration that suit your plans.
Accommodation & transfers
Yes. We have accommodation available through Janibichi Adventures Hostel in Moshi.
You can stay with us before your safari, after your Kilimanjaro climb or while exploring Moshi.
We can also arrange other accommodation according to your needs, budget, preferred comfort level and travel plans.
Yes. We provide airport transfers to and from Kilimanjaro International Airport (JRO).
Share your flight details with us and we'll arrange your transfer according to your arrival and departure times.
Yes.
We can help arrange different parts of your journey, including:
- Airport transfers
- Accommodation
- Safaris
- Kilimanjaro climbs
- Day trips and local experiences
- Zanzibar
- Other activities according to your interests
Tell us what you need, your dates and your budget, and we'll help put everything together.
Booking & payment
Start by contacting us through the Plan Your Trip form or WhatsApp.
We'll discuss your requirements, recommend suitable options and provide the details you need before you confirm your trip.
No. The website is designed to help you explore our experiences and start a conversation with us.
We'll explain the booking and payment arrangements during the planning process.
We recommend booking as early as possible, especially for Kilimanjaro climbs and busy travel periods, so there is enough time to arrange your preferred itinerary, accommodation and services.
If your trip is coming up soon, contact us anyway and we'll check what can be arranged.
Changes may be possible depending on availability and how close your travel date is.
Contact us as soon as your plans change and we'll discuss the available options.
That's completely fine.
Tell us what interests you — wildlife, Kilimanjaro, culture, nature, photography, Zanzibar, food or adventure — and we'll help you put the right experiences together.
You bring the idea. We help build the journey.
Before & during your trip
Bring comfortable clothing, comfortable walking shoes, sun protection, a hat, sunglasses and a light jacket for cooler mornings and evenings.
A camera or phone is highly recommended.
We'll provide additional guidance based on your specific itinerary.
Kilimanjaro requires proper trekking and cold-weather equipment.
You'll need suitable layers, trekking footwear, warm clothing and other mountain essentials.
We'll provide a detailed packing list and preparation guidance before your climb.
Tanzania can be visited throughout the year. The best time depends on what you want to experience, including wildlife, the Great Migration, Kilimanjaro or Zanzibar.
Tell us your preferred travel dates and interests and we'll help you plan accordingly.
We'll coordinate the arrangements that are part of your trip, including your airport transfer and accommodation where applicable.
We'll make sure you know what to expect before you arrive.
Tell us before your trip.
We'll discuss your requirements and advise you on what can be arranged. For medical or travel-health advice, consult a qualified healthcare professional before travelling.
Travelling with purpose
A share of every Janibichi trip supports the work of Zion Gates Foundation.
The Foundation works with communities through projects focused on environmental conservation, education, child protection and women's empowerment.
This means your journey can contribute to something beyond your own travel experience.
Travel Tanzania. Leave something behind.
Still have a question?
Don't see your question here?
Talk to Cosmas.
Tell us what you're planning, what you're unsure about and what you hope to experience.
We'll help you plan your Tanzania journey from the beginning.